Update Sept. 9: HCA hospitals, including North Florida Regional, will remain in Aetna network
Aetna and HCA Florida have reached an agreement, and 49 HCA hospitals—including North Florida Regional Medical Center—will remain in the Aetna network.
The current term is being extended through Sept. 30, 2019, and the new contract will go into effect on Oct. 1, 2019. All claims will be paid under the former contract through Sept. 30, which means there will be no break in coverage for members.
Member retraction letters will be sent upon completion of the agreement. Aetna’s Member Services representatives are available Monday through Friday from 7 a.m. to 7 p.m. Members may call 877-858-6507 with questions regarding plan benefits and coverage.